FAQ
Everything about our events in Bali.
If it isn't here, WhatsApp us. A human answers.
Before you book
Can I come alone?
Most people do. You'll be introduced before you've taken your shoes off. Nobody enters alone, and nobody stands alone.
Do I need to know anyone?
No. Around 70% of every room is new.
Is it really alcohol free?
Yes. No alcohol, no smoking, no drugs. People are surprised by how much better the conversation is, and how much better they feel in the morning.
What's the age range?
Adults, 18 and over. Most of the room is in their twenties and thirties, and nobody checks past the door.
Is it in English?
Yes. Fifty nationalities share one language on the night, and it's English.
I'm an introvert. Is this for me?
Especially for you. Extroverts leave with forty names, introverts leave with one real friend. Guess who comes back.
The night
What time does it start and end?
It starts in the evening and goes all night. The exact time is on your ticket.
What do I bring?
A snack to share from where you're from, and clothes you can sit on the floor in.
What's included in the ticket?
Access to the villa all night, the full Riwaq experience, hot food cooked at the villa, the mocktail bar, free water, the pool and the fire. Private rooms are limited and go first.
Can I leave early?
Yes. The door closes for coming in, never for going out. Leave whenever you want. Most people don't.
Where is it, and when do I get the address?
A private villa in Bali. The address is sent to you after you book, and it is not yours to share.
What do I wear?
Something you can sit on the floor in. Some nights have a dress code. When they do, it's on the ticket, and it's half the fun.
Is there parking?
Scooters, always. Cars depend on the villa. Message us on WhatsApp before you drive and we'll tell you.
Tickets and money
How do I pay?
Online, when you book. Cards go through Stripe. We never see your card details.
Can I pay at the door?
You can reserve for the door, but it is not a confirmed spot. Paid tickets always have priority, and unpaid reservations may be released if the night fills.
Can I get a refund?
All ticket sales are final. We plan every night around the exact number of people coming. If we cancel or move the night, you choose a full refund or credit for the next one.
Can I transfer my ticket to a friend?
Yes. Message us their name and WhatsApp at least 48 hours before doors so check-in goes smoothly.
What's a private room?
A room in the villa for you, or for you and your people, for the night. Limited, first come, and they follow the same rules as tickets.
Do you have discounts?
Early tickets are cheaper, and the WhatsApp community hears about every night first. That's the only discount.
The community
How do I join the WhatsApp community?
One tap on the Community page. You're in.
Is it free?
Joining is free. You only pay when you book a night.
How do I volunteer?
Fill the two-minute form on the Community page. Someone from the family messages you on WhatsApp within 48 hours.
How do I become a host?
Start by volunteering. Hosts are the people who showed up, carried a room, and kept showing up.
Still wondering? Contact us →